Modernization in the US Federal Government

What does it mean to transition from big tech to civic tech and contribute to modernizing the US federal government?

The journey towards modernization is not just about updating technology or engaging users for more user-centric experiences. It’s also about collaborating with stakeholders to navigate complex information systems and creating solutions built by empowered teams.

From wires to working pages: This involves breaking down the challenges and successes of the UX design process in redesigning a Federal Office intranet. This transition requires a holistic approach, focusing on inclusive design and putting the messy design process on display for input along the way.